Education Programme FAQs

Please see below answers to the most commonly asked questions in relation to our programme of education courses.

Can I book online?
Yes. All courses and workshops can be booked and paid for online - click here to view the courses. You will be asked for a FA number (FAN) and password - if you don't have these please click on 'Don't have a FA number' and it and / or your password will be emailed to you.

Can I reserve a place on a course and send in an application form and payment later?
Places are confirmed on a first come first served basis, on receipt of payment and a completed application form or an online booking. We do not reserve places.

How can I pay?
You can pay by cash (although please do not send through the post), cheque, credit / debit card online or over the telephone, Norfolk FA Gift Voucher or McDonalds Voucher.

Do I have to attend all the sessions listed as part of my course?
You will receive a course confirmation letter which will inform you of the sessions you have to attend. If you have already attended a FA Safeguarding Children in Football workshop or Emergency Aid course, you may be able to miss those sessions. However you should attend all other sessions to gain maximum benefit from the course and give yourself the best opportunity of passing.

I have already attended a Safeguarding Children in Football and Emergency Aid workshop, can I miss these sessions?
You can only miss the Safeguarding Children in Football workshop if you have already attended a Football Association Safeguarding Children in Football workshop. NSPCC or other related workshops are not accepted by The FA. If you hold a recognised First Aid Certificate issued by St Johns Ambulance or the Red Cross it will be accepted, so long as it is still valid and a copy can be provided.

I have attended a FA Safeguarding Children in Football workshop, have I been CRB checked?
No, you will only be checked on completion of a CRB application form.

Should you have any other questions, please contact Kate Dixon on 01603 704050 or email

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